Emergency Client Assistance

The Emergency Client Assistance program meets the basic needs of individuals facing chronic poverty. It assists clients with rent, utility and medical payments; food, clothing and transportation, education and work related needs.

Please call the Center's information line at 816-931-9942 to hear a detailed, recorded message pertaining to the zip codes we  serve each week and the assistance provided in those zip codes. The Center's service area may change according to the need, and services provided may change according to available funding.

Service Area Demographics
Redemptorist Social Services Center serves 31 of the 58 zip codes in metropolitan Kansas City, MO. Medical Assistance is available to all residents of Jackson and Wyandotte Counties; Victim of Crime Assistance is available to all residents of Jackson County.  Our service area includes a large population of the elderly and the homeless, and the highest concentration of HIV positive residents and the mentally ill; 95% of our clients live below the poverty level. Their income is immediately consumed with the basic needs of survival for themselves and their families…shelter, utilities and food. The programs and services offered by the Center are available to all persons in our service area regardless of race, ethnicity, age or gender, underserved or underinsured.

Case Management
Case management is the operational format for the Center's work with clients, focusing on the entire family whenever possible. Its purpose is to:

Client Interview Process

People in crisis come to the Center seeking help for their immediate need. During the client interview process, other needs are revealed such as job loss, chronic illness, death of sole provider, etc., that contributed to the client's visit. We work with each client to address the immediate crisis; access other needs; review client resources; set achievable, measurable goals (short and long term); establish a budget and plan of action; monitor and verify the plan. Client information is entered into the MAAC (Mid America Assistance Coalition) Link system, enabling us to track services and expenditures. All services the Center provides are carefully documented; detailed, confidential client records are maintained. A key part of attaining projected outcomes is client participation. Whenever possible, each client must participate in payments and in an ongoing budget. This process gives individuals a sense of ownership and pride in achieving and maintaining stability for themselves and their families.

Clients seeking emergency assistance provide a photo ID, verification of income and proof of address. This information is imputed into the MAAC (Mid America Assistance Coalition) Link system, enabling us to track services and expenditures. Clients meet with interviewers who are trained in assessing individual needs and determining the services that will most benefit the client. All services the Center provides are carefully documented; detailed, confidential client records are maintained. Redemptorist Center is known for providing compassionate service to people in need while respecting their dignity.

Utility Assistance Process

Rental Assistance Process

Medical Assistance Process

Food and Clothing Assistance Process

Transportation Assistance

To learn more about the Emergency Client Assistance program, call 816-931-9942 or email info@KCsocialservices.org.

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